SERVICE

Generative AI Pricing

About The Service

Unlike traditional software, which is WYSIWYG (what you see is what you get) where value is predictable and deterministic, AI models deliver probabilistic outputs. This makes demonstrating AI value a challenge, as the results are not guaranteed to follow a consistent pattern.

At the same time, the cost of developing these models is substantial. Whether it's the computing power required to train a model or the infrastructure to support ongoing operations, costs remain high and do not diminish over time as they might in traditional SaaS models. For instance, a hypothetical B2C company with 10,000 clients, each generating 3.65 million customer service calls annually, would face annual costs of $550 million if using GPT-4o, due to its high per-call processing costs of $0.0145. In contrast, leveraging an open-source model like Llama 3.1 BB would require an initial investment of approximately $377,000 for customization but stabilize annual costs at $12.36 million, as its per-call cost is only $0.00032. These examples highlight that running AI models at scale costs hard money and that technology design choices as of today are non-trivial. With GPT-4o, the inference cost is $55,000 for one client. Open-source models have a much lower inference cost—around $1,200 per year for one client.

Our Generative AI Pricing Services guide your business through a comprehensive process to design pricing models that resonate with your target customers, align with your cost structures, and remain competitive. From understanding your customer segments to market testing optimized price points, we ensure your pricing strategy drives growth, adoption, and sustainable profitability.

What’s Include In The Services?

1. Customer Segment Review
  • Detailed analysis of your potential market, including clustering into segments and their needs.
  • Identification of key customer personas and their specific value drivers.

2. Package Design
  • Structuring tiered or bespoke packages that align with diverse customer requirements.
  • Recommendations on feature bundling and value-add enhancements for maximum appeal.

3. Price Metric Selection
  • Selection of the most relevant and scalable pricing metric (e.g., usage, seat-based, outcomes).
  • Ensuring that you maintain margin while having a metric that aligns to prospect wins.

4. Cost Consideration
  • Assessment of your product costs, including infrastructure, development, and support.
  • Cogs understanding.

5. Price Point Selection
  • Determination of hypotheses price points using market research, costs, margin and comparables.

6. Market Testing & Launch
  • Survey/in-person research of pilot pricing models with select customers to gather feedback.
  • Final synthesis, iteration and presentation

FAQ’s

Frequently Asked Questions

Man and woman discussing with each other

1

Other consultants sound the same, how are you different?

2

How do you identify the willingness to pay for B2B SaaS products?

3

What is the future of SaaS Pricing?

4

How do you monitor packaging performance?

5

Tell me more about your experience.

6

Should we split test our pricing?

7

What is the role of competition in pricing?

8

How can businesses get started with optimizing their SaaS pricing?