Jan 20, 2025
This company's rapid growth and product expansion from 2014 to 2020 created a complex pricing structure and operational inefficiencies. The addition of dozens of add-ons and numerous SKUs confused customers, reducing online conversions and complicating operational management.
Implemented a strategic overhaul of its pricing and packaging strategy:
reduction in churn
increase in customers
Client Name
Market Leading Web-conferencing Co
Service Name
Pricing
Industry
$4.4B Video Conferencing SaaS
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